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Helpdesk

National Helpdesks

Many national CLARIN consortia have a helpdesk in place:

 

Technical Helpdesk

Open Hours

If you would like to talk to a team of technical CLARIN experts, consider joining one of the open hours.
 

Contact Details

In case of technical support questions about central infrastructure components, please send an e-mail one of the following addresses:

Topic Support address
Centre Registry centre-registry [at] clarin.eu (centre-registry[at]clarin[dot]eu)
(component metadata) cmdi [at] clarin.eu (cmdi[at]clarin[dot]eu)
(persistent identifier service) support [at] pidconsortium.eu (support[at]pidconsortium[dot]eu)
(Federated Content Search) fcs [at] clarin.eu (fcs[at]clarin[dot]eu)
Link checker linkchecker [at] clarin.eu (linkchecker[at]clarin[dot]eu)
Metadata harvesting harvester [at] clarin.eu (harvester[at]clarin[dot]eu)
Monitoring (Icinga) monitoring [at] clarin.eu (monitoring[at]clarin[dot]eu)
Nexus repository nexus [at] clarin.eu (nexus[at]clarin[dot]eu)
Service Provider Federation/ , CLARIN & , central Discovery Service spf [at] clarin.eu (spf[at]clarin[dot]eu)
CLARIN account accounts [at] clarin.eu (accounts[at]clarin[dot]eu)
Servers and system administration sysops [at] clarin.eu (sysops[at]clarin[dot]eu)
Subversion and Trac trac [at] clarin.eu (trac[at]clarin[dot]eu)
Virtual Language Observatory vlo [at] clarin.eu (vlo[at]clarin[dot]eu)
(CLARIN) website communications [at] clarin.eu (communications[at]clarin[dot]eu)
Matomo sysops [at] clarin.eu (sysops[at]clarin[dot]eu)

If the service you need support for is not listed in the above table, or in case of doubt, please use the general contact channels.